Clients are encouraged to book their events at least 30–90 days in advance to ensure availability of dates and preferred services. A non-refundable advance deposit (percentage of total package) is required at the time of booking to confirm the reservation. Final confirmation will only be made after receipt of the advance payment. Balance payment must be cleared before the event date as per the agreed timeline. Early bookings may receive priority service and customized arrangements.

Cancellations made 30 days or more before the event date are eligible for a partial refund (excluding the non-refundable advance deposit). Cancellations made 15–29 days before the event date will incur a 50% charge of the total booking amount. Cancellations made less than 15 days before the event date are non-refundable. Postponements or date changes are subject to availability and may incur additional charges. All cancellation requests must be submitted in written form (email or letter) for record purposes.